a leading community credit union goes digital
Hawaii State Federal Credit Union (HSFCU) is a federally chartered credit union headquartered in Honolulu, Hawaii, and is the largest credit union in the state. The Hawaii Territorial Employees’ Federal Credit Union was founded in 1936 by 15 government workers. The credit union later changed their name to what it is today and is the founding member of the Hawaii Credit Union League, an association of credit unions in Hawaii.
HSFCU is one of the state’s leading financial institutions and they’re continually integrating new and innovative technologies to offer members greater convenience. This includes a mobile app to help members manage their accounts on the go, as well as a full range of financial services, including savings and checking accounts, mortgage loans, Home Equity Lines of Credit, debit and credit cards, and some of the best loan rates around.
Our combined goals for this project included:
- Provide a deeper level of support to branch members by offering a wider variety of tools to deliver credit union services.
- Leverage digital experiences to keep members engaged with Hawaii State Federal Credit Union.
- Ensure credit union employees are cross trained to deliver exceptional support to all members.