Training for Banks & Credit Unions

turn your people into a high-performing team.



training and choreography.

Let Element help maximize your team's performance.

proper protocols

You can train your employees in a number of different ways, but each one isn't universal.

real world skills

Learning skills in a classroom is great, but it doesn't always help when it comes time to apply that knowledge to the branch floor.

employees take charge

Your employees will know more about branch problems than you do.

track progress

In order to measure performance, we want to monitor your employees' progress following training.

Women working behind desks in a bank.

effective training

The major challenge for most banks is to train their employees in a way that’s flexible and fun, yet efficient and educative, helping them develop and strengthen their skills to withstand the competition in the future. We focus on the choreography of your staff. Our training is designed to address the modern retail-banking needs, which can be leveraged to fully utilize your space.

quality of service

The banking sector is a customer-centric domain, where it’s extremely important to keep existing customers happy while wowing potential new customers. Most customers look for quality service, which includes quick, easy-to-understand information on the variety of products, and the extent to which those products can be customized to meet their personal needs.

A bank with teller desks dispersed all over the lobby.


our clients talk

I LOVE our new branch! It’s awesome and an experience like no other! Everyone that stops in loves it too!
Corey Dahle
Chief Experience Officer
Idaho Central Credit Union
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Our Headquarter project in partnership with Element was a fantastic experience from design to move-in just before our core conversion and during a pandemic.
Robb Scott
President and Chief Executive Officer
Copper State Credit Union
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One of the things I realized was that we didn’t want to just do business with someone we wanted to grow with someone, we looked at our organization and found similar core values with The Element Group.
Ismael “Ish” Eustaquio
Senior Vice President Retail Banking Division
Hawaii State Federal Credit Union
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It wasn’t just about the job at hand, but care and drive to focus on a common cause.
Kacey Clayborn
Facilities Manager
Opportunity Bank
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We had a vision and everyone at Element bought into it right away with their customizations. Nothing Element did was off the shelf. What resulted was a welcoming space that physically shows our connectedness to the community and helps us deliver on our mission — to provide strong financial futures for Montanans.
Pete Johnson
Opportunity Bank
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Every bit matters. Not only is this our tagline, but it's also a motto that we strive to live up to. The difference between good and great is minute. We can't lose sight of the small details that truly separate excellence.
Nate Baldasaro
The Element Group
The Element Story

Ready to get started?

Let's explore new possibilities for your financial institution.