Inspirus Credit Union leverages digital signage to reach members

Bremerton, WA

PROJECT OVERVIEW Reading Time: < 1 minute

Inspirus Credit Union leverages digital signage to reach members

When Seattle math and journalism teacher Robert J. Handy founded the credit union in 1936, the idea of a financial institution owned and operated by the people who saved there was a new (and some said radical) concept. The Washington Legislature had legalized credit unions only three years earlier. Despite what must have seemed like long odds, the credit union met milestone after milestone: extending membership statewide in 1949, reaching $1 million in assets by 1952, and ranking as the state’s second-largest credit union by 1960. Today, members trust us with over $1 billion in assets. Although a lot has changed since 1936, one thing remains the same: You’re the reason we’re here, and we’re honored to serve you!

CLIENT

  • Inspirus Credit Union

financial institution type

  • Credit Union

Features

DELIVERABLES

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A row of self-serve teller machines with glass dividers between them.
An office room with a table and chairs, with a monitor on the wall. A hallway with a mural of two ships on the water. A drive-up ATM with a wooden awning covering it. The outside of a bank with large windows and a stone entry way.

the challenge

Digital signage and branding

Inspirus Credit Union found themselves in a position where they needed to start engaging members through cutting-edge digital technologies. The Element Group recommended a combination of offerings that would not only deliver digital experiences to credit union members but also provide interactive touch screens for any self-serve needs. The branch features custom branded digital community boards, interactive touch screens, and digital signage throughout. The experience has also been implemented in our new in-store branch solution.

Two small waiting areas in front of two separate bank teller desks.
A waiting area with leather chairs and shelves in front of a window.

every bit matters

Reach members like never before

The Inspirus Credit Union transformation project allowed the branch to reach members in a way they never could before. The digital community boards deliver an organized and sleek approach to the more traditional cork board found in most financial institutions. Credit Union members can interact with digital touch screens and the self-serve technology bar.

Shapes

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