I LOVE our new branch! It’s awesome and an experience like no other! Everyone that stops in loves it too!
Corey Dahle
Chief Experience Officer
Idaho Central Credit Union
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Why Element?
We always go above & beyond expectations.
The Element Group is a full-service firm that provides niche expertise in design, build, and engagement services for financial institutions. At the core of all our partnerships is a passion for expanding perceptions of what the retail banking experience can be.
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Creative Design
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High Quality Building
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Digital Engagement
OUR PARTNERSHIP
what's it like to work with us?
When you partner with us, our first job is to listen. Our goal is to get to know your organization, the needs of your employees and customers, and your institution's position in the community. Once we gain a complete understanding of your branch environment, we begin to strategize how to effectively implement the right solution or combination of solutions.
Working with Element
our integrated process
We facilitate discussion sessions to refine your strategic direction, build consensus, and explore customer engagement strategies.
implementation
Through design-development activities, we'll help you integrate concepts with retail strategies to maximize the use of your space and create a positive retail environment.
training
We work with your staff to help them understand and guide the customer's journey through your space (we call this choreography). Employees learn to take a proactive approach to engaging guests, rather than simply reacting to their needs.
A WORD FROM OUR CO-FOUNDERS
Every bit matters. Not only is this our tagline — it’s also a motto that we strive to live up to.
“Banks and credit unions are all selling similar products, similar services, and have pretty much the same rates. None of that is really a differentiator for them. So we have to find the little things that make them unique, that separate them from the competition.
Invariably, it’s the small things that make a big difference.”
Nate Baldasaro
Co-Founder, The Element Group
“Prospects will hear design-build and immediately think ‘architectural firm or general contractor.’ However, this misses the creativity and ingenuity at the heart of our process. These are the skills that keep us mindful of each client’s unique timing, allowing them to achieve higher efficiency than their competition and remain operational during implementation and closeout.
Element is mindful of each client’s unique timing needs.”
William Foley
Co-Founder, The Element Group
OUR TEAM
Experts in every sense
The Element Group is a diverse crew of multi-talented people working to create dynamic and engaging financial environments. Our combined experiences are what bring your projects to life.
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Ready to get started?
Let's explore new possibilities for your financial institution.