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Customer Engagement, Digital & Technology, News

The Versatile Kiosk

A man in a blue button-up.
Marc Healy, executive director of retail and marketing
2 min read
A Touchscreen, podium, asking you to check in.
Reading Time: 2 minutes

Easily incorporated

into the branch environment, the small, yet, versatile kiosk is equally mobile. It is equipped to function as a check-in station, a directory of services and employees, some additional way finding, as a game center, and a place to submit contest entries or redeem rewards. The branch can easily push additional designed content about institution and community news, as well as partner with businesses to highlight local activity and feature discounts. Specifically geared towards creating a COVID safe environment, the kiosk check-in lends itself to easy incorporation into the branch, or in Element’s case, the Headquarter office.

This kiosk stands, literally and figuratively, as the employee’s first interaction upon entering the post-COVID work environment. Element employees will log in with either their employee email or ID on the horizontal kiosk placed just within the downstairs door. Crafted as a welcome check-in specifically for Element, this digital touch experience provides a simple and sanitary way for employees to answer the series of required COVID questions and for managers to keep track of their responses.


The 5 questions include the standard requirements for working in or entering an office space: lack of exposure, normal taste and smell, no aches, chills, respiratory, or fever symptoms.
Employees will enter their email or ID, answer yes or no to the questions, and select a statement of candor.
If no is chosen as any one of the answers, the employee will be directed to their manager for further action.
One of many easy implementation ideas, a kiosk holds the same functionality and customization opportunity as any large digital screen. Any touch experience designed for an interactive digital screen will work. Additionally, the kiosk lends itself to strategic placement, due to the added benefit of portability. Below are a couple of videos showing the versatility of the Element Kiosk.

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Written and Photographed by Bryn Baldasaro for The Element Group.

Edited by Nate Baldasaro.


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A man in a blue button-up.
Marc Healy
executive director of retail and marketing

Often greeted by the team as “Mr. HEALY!,” with all suitable pomp, Marc is known to be a positive force of nature in the office. After graduating from Western Washington University with a degree in Business and a concentration in Finance, Marc proceeded to leap right into leadership positions. His career now spans over 35 years, with experience in marketing, sales, and finance.


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