FCBank Westerville – Branch Renovation

Westerville, OH

PROJECT OVERVIEW

The FCBank branch in Westerville, OH is a renovation project where The Element Group leveraged CNB’s SMART Center prototype into an existing structure. This allowed FCBank to modernize the location and adopt the standardized CNB branch model while avoiding the cost of a new design.

Strategic Value

  • Renovation delivered significant time and cost savings
  • Prototype reduced redesign time and revisions
  • Standard finishes simplify future maintenance and replacement
  • Proven floor plan improves employee efficiency and customer experience

CLIENT

  • FCBank - Westerville

FINANCIAL INSTITUTION TYPE

  • Bank

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Approach

The Element Group evaluated the building and reworked the interior to align with the established prototype floor plan while staying within the existing footprint.

Integrated features included:

  • SMART Wall and digital signage package
  • Interactive resource touchscreen
  • Standard millwork, finishes, and furniture package
  • Localized FCBank environmental graphics
private bank office lobby seating
bank lobby touchscreen
bank small conference room
FC Bank Westerville interactive teller machine
FC Bank Westerville bank employee kitchen
FC Bank Westerville bank in-line exterior

Result

The Westerville SMART Center renovation upgraded an older branch into a fully aligned CNB SMART Center while preserving the existing structure. The result is a high-performing retail banking environment delivered at a lower cost and a faster timeline than a typical renovation.

CNB Bank Proto Model Execution: Project Highlights

CNB Bank partnered with The Element Group to design a new prototype branch model applicable to all divisions, including BankOnBuffalo, ERIEBANK, FCBank, and Ridge View Bank. The aim was to develop a versatile retail model that could be quickly implemented, suitable for both new constructions and renovations, and provide a uniform customer experience across different markets.

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