Modern Branch Experience: How Banks and Credit Unions Can Plan for the Next Role of the Branch
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Trevor Riley
Account Executive
“Hard work beats talent when talent doesn’t work hard”
Trevor's Element
Trevor brings firsthand credit union leadership experience, having advanced from teller to branch manager at Cyprus Credit Union early in his career. That foundation gives him a practical understanding of branch operations, team dynamics, and the member experience at the ground level.
He has since built his career helping financial institutions expand their offerings, better leverage data, and improve performance across the retail environment. His background includes both relationship management and strategic advisory roles, including serving as a VP Regional Account Manager supporting institutions across multiple markets.
Trevor’s experience allows him to connect strategy with execution, helping ensure that retail experience initiatives are measurable, realistic, and aligned with the day-to-day needs of both branch teams and leadership.
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