First Credit Union - Promotional Items

Queen Creek, AZ

PROJECT OVERVIEW

Project Overview

When First Credit Union opened its Queen Creek branch, promotional products became more than giveaways. They became part of the grand opening experience. Element helped First Credit Union shape a product strategy that extended the brand beyond the branch, supported an interactive prize wheel, and gave visitors swag to take with them after opening day. Element tailored the promotional strategy to focus on what the event needed most: energy, participation, and branded items people would want to reuse and enjoy long-term.

Client Goals

Create excitement around the Queen Creek grand opening

First Credit Union wanted the Queen Creek opening to feel active, welcoming, and fun. Promotional items gave visitors something to interact with, win, use, and remember after they left the branch.

Client

  • First Credit Union

Financial Institution Type

  • Credit Union

Features

  • grand opening kit
  • integrated touch and gamification
  • giveaway
  • tiered prizes
  • custom promotional items
  • PMS color match

 

Use promotional items to drive participation

First Credit Union wanted the giveaways to be part of the experience, not separate from it. The prize wheel gave visitors a reason to engage, while the items themselves created anticipation around the gamification.

Make the product mix feel useful and memorable

Element presented options that fit the Arizona setting, the event goals, and First Credit Union’s preference for items that felt usable, unique, eye-catching, and fun. Each item gave the brand a practical, playful way to show up during the event.

 

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Solutions

A tailored approach built from the branch kit conversation

Element began with its standard branch opening kit framework, which can include employee gifts, workstation items, break room pieces, acquisition tools, and grand opening giveaways. For Queen Creek, the conversation shifted toward the grand opening itself. Element focused the final mix on what the event needed most: useful prizes, strong visuals, and a reason for visitors to play.

Creative products that felt specific to the opening

Element used First Credit Union’s existing pattern to make the items feel custom, playful, and connected to the opening. The 16oz coffee koozie brought that pattern to life through a full-color wrap, while the custom crew socks carried the same navy, lagoon, clementine, sunflower, and white palette in a way that felt specific to Queen Creek. Together, the items brought a strong retail feel to the mix, with the small lunch cooler standing out as a clear example. It’s useful size, structured shape, and full-pattern design made it feel like something someone would reach for regularly, not just something they picked up at an event.

 

Prize tiers that made the experience work

Element worked with First Credit Union to organize the items into prize tiers for the interactive wheel. The frequent-win tier, under $5 dollars, included the coffee koozie, sunglasses, and a cord eyewear strap. The mid-level tier, under $20 dollars, included crew socks, beach towel, and the lunch cooler. The premium tier, approximately $40 dollars, included an Owala water bottle. With a clean First Credit Union imprint and a polished retail feel, it created the kind of higher-value prize that made the game feel exciting while staying useful long after the opening. It also reflected the care Element brings to promotional items, from product selection through final production.

 

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Interactive touch tied directly to promotional products

One of the strongest parts of the project was how the items worked within the interactive prize wheel experience. Element’s promotional and digital teams worked together so the prize experience reflected the actual items guests could win. The prize tiers helped inform the interactive wheel experience, making it possible to offer more frequent lower-tier wins while keeping premium prizes in the mix. That made the game and the giveaways feel like one connected experience instead of two separate pieces.

Results

The Queen Creek grand opening showed how promotional products can do more than fill a giveaway table. By pairing on-brand, eye-catching items with an interactive prize wheel, First Credit Union gave visitors a reason to participate and prizes they would actually want to keep. The result was a grand opening that felt intentional, memorable, and true to First Credit Union’s brand, with items that could continue showing up in recipients’ everyday lives after opening day.