Dirigo Federal Credit Union - Renovation

Auburn, ME

PROJECT OVERVIEW

A Signature Redesign to Reflect a New Era

Dirigo needed a full branch renovation and transformation. Their goal was to take an outdated physical branch into the modern retail banking age and to launch their new name and brand (formerly Rainbow Credit Union). The Dirigo team requested a “more personable interior.” This meant designing a branch that was lighter, brighter, and bigger; it needed to be more accessible from the outside in.

As a result of their rebranding effort, a new branch design was developed for Dirigo. This became the prototype for future branches to follow.

Signature elements were brought into every part of this renovation project. Larger windows and a painted ceiling allowed for more light to enter the interior and improved the view from the outside looking in. An addition allowed for more office space, a break room, copy/work area, conference room, and an additional restroom. A technology bar, teller area, and feature walls that integrate branding, graphics, and digital messaging, were elements included in the redesign. An ATM was relocated and rebranded as part of the project.

 

CLIENT

  • Dirigo Federal Credit Union

FINANCIAL INSTITUTION TYPE

  • Credit Union

FEATURES

  • 2,400 sq. ft. branch
  • Technology bar
  • Architectural Walls
  • Digital signage
  • Promotional merchandising

DELIVERABLES

  • Schematic design and space planning
  • Exterior design and implementation
  • Millwork design and implementation
  • Graphic design, including way-finding design and implementation
  • Interior furnishings
The Element Group worked closely with our staff to bring this branch back to life, and the result is a space that truly reflects who we are. The bright, welcoming interior and the clean, modern design both inside and out create an environment that feels open, professional, and member-focused. It’s more than a credit union branch; it’s a place where relationships grow and our community feels at home.
Mark Samson
President & CEO
Dirigo Federal Credit Union

The Challenge

Dirigo (formerly Rainbow) needed a full branch transformation from a re-branded name to a revitalized branch experience. The goal was to renovate the old dark minimally accessible building into a brighter, lighter, and more accessible, engaging space.

The design was based on retaining the original site but renovating from the just the bones of the building. The design concepts showed bigger windows, painted ceilings, and an addition to add more square footage. Accessibility was improved with an ADA ramp and push button doors to get through the front door along with a shelter to protect the surface of the ramp during inclement weather.

A diverse array of signature elements were implemented into the Dirigo branch renovation project. From added square footage, a lighter modern design, more sustainable materials from the floors to the lighting, to digital messaging

Dirigo Federal Credit Union Auburn lobby